Privacy Policy

Personal Data We Collect
We may collect the following categories of personal data:

a. Identifying Information: name, email address, postal address, phone number, and other similar contact data.

b. Technical Data: IP address, browser type and version, operating system, and other information collected automatically when you visit our website.

c. Usage Data: information about your interactions with our website, such as pages visited, time spent on the website, and other usage patterns.

d. Marketing and Communications Data: your preferences in receiving marketing communications from us and our third parties, and your communication preferences.

e. Feedback Data: When you submit feedback through a form on our website, we may collect any personal data you provide, such as your name, email address, and the content of your feedback.

f. Contact Form Data: When you submit a contact form on our website, we may collect your name, phone number, company name, email address, and any optional message you provide.

Purpose of Processing
We process your personal data for the following purposes:

a. To provide you with the information, products, and services you request from us.

b. To manage and maintain our website and ensure its security.

c. To analyze and improve the performance and user experience of our website.

d. To send you marketing communications, if you have opted-in to receive them.

e. To comply with our legal and regulatory obligations.

f. To address and respond to feedback submitted by users through our website.

g. To respond to inquiries submitted through our website's contact form and to maintain a record of communication for future reference.

Legal Basis for Processing
We process your personal data based on one or more of the following legal bases:

a. Consent: Where you have provided your explicit consent for us to process your personal data for a specific purpose.

b. Contractual Necessity: Where the processing of your personal data is necessary for the performance of a contract to which you are a party or in order to take steps at your request prior to entering into a contract.

c. Legal Obligation: Where the processing of your personal data is necessary for compliance with a legal or regulatory obligation to which we are subject.

d. Legitimate Interests: Where the processing of your personal data is necessary for the purposes of the legitimate interests pursued by us or by a third party, except where such interests are overridden by your interests or fundamental rights and freedoms which require the protection of personal data.

Retention of Personal Data
We will retain your personal data for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, accounting, or reporting requirements. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.

Data Subject Rights
Under the GDPR, you have the following rights regarding your personal data:

a. Right of access: You have the right to request access to your personal data held by us.

b. Right to rectification: You have the right to request that we correct any inaccuracies in your personal data or complete any incomplete personal data.

c. Right to erasure: You have the right to request that we delete your personal data under certain circumstances, such as when the data is no longer necessary for the purpose it was collected.

d. Right to restriction of processing: You have the right to request that we restrict the processing of your personal data under certain circumstances, such as when you contest the accuracy of the data or object to the processing.

e. Right to data portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format, and to transmit that data to another data controller, where the processing is based on your consent or the performance of a contract.

f. Right to object: You have the right to object to the processing of your personal data under certain circumstances, such as when the processing is based on our legitimate interests or for direct marketing purposes.

g. Right to withdraw consent: If you have provided consent for the processing of your personal data, you have the right to withdraw your consent at any time.

To exercise any of these rights, please contact our Data Protection Officer at the email address provided in Section 10.

Third-Party Disclosure
We may share your personal data with third parties under the following circumstances:

a. With our service providers, who process personal data on our behalf and are contractually bound to safeguard the data and use it only for the purposes for which it was disclosed.

b. With our professional advisors, such as lawyers, accountants, and auditors, who are subject to confidentiality obligations.

c. With law enforcement, regulatory authorities, or other government bodies, when we believe disclosure is necessary to comply with applicable laws or regulations, to prevent or investigate illegal activities, or to protect our rights or the rights of others.

d. With third parties in connection with a corporate transaction, such as a merger, acquisition, or asset sale.

e. With Teamtailor, when you apply for a job or participate in our recruitment process (please refer to Section 11 for more information).

International Data Transfers
In the course of providing our services and conducting our business operations, your personal data may be transferred to, stored, and processed in countries outside the European Economic Area (EEA). This may happen, for example, when we use Google's cloud services for document management, or when we engage in targeted marketing activities through platforms such as Facebook, Instagram, and Google.

In such cases, we will take appropriate measures to ensure that your personal data is adequately protected in accordance with the GDPR, such as implementing Standard Contractual Clauses or relying on adequacy decisions issued by the European Commission.

Security of Personal Data
We implement appropriate technical and organizational measures to safeguard your personal data against unauthorized access, disclosure, alteration, or destruction. These measures may include encryption, secure socket layer (SSL) technology, firewalls, access controls, and regular security assessments. However, please be aware that no security measure is completely foolproof, and we cannot guarantee the absolute security of your personal data.

Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our data processing practices, our services, or applicable laws and regulations. We will notify you of any significant changes by posting a notice on our website or by contacting you directly. Your continued use of our website or services after any changes to the Privacy Policy constitutes your acceptance of the updated policy.

Contact Information
If you have any questions or concerns about this Privacy Policy or our data processing practices, please contact our Data Protection Officer at info@piktiv.se

Recruitment Process and Teamtailor
When you apply for a job or participate in our recruitment process, your personal data is processed by Teamtailor on our behalf. Teamtailor is a data processor, and we have entered into a data processing agreement with Teamtailor to ensure that your personal data is processed in accordance with the GDPR and other applicable data protection laws. Teamtailor is responsible for the technical and organizational security measures to protect your personal data during the recruitment process.

By submitting your application or participating in our recruitment process, you consent to the processing of your personal data by Teamtailor and acknowledge that your personal data may be transferred outside the EEA, subject to appropriate safeguards in accordance with the GDPR.

Cookies and Similar Technologies
We use cookies and similar technologies on our website to enhance your user experience, analyze website usage, and deliver targeted advertisements. The types of cookies used include:

a. Necessary Cookies: These cookies are essential for the functioning of our website and cannot be disabled. They help with basic features such as navigation and access to secure areas of the website.

b. Performance Cookies: These cookies collect information about how you interact with our website, such as pages visited and loading times, to help us improve the website's performance and your user experience.

c. Targeting Cookies: These cookies are used to deliver relevant and personalized advertisements based on your browsing behavior and preferences.

You can manage your cookie preferences at any time through your browser settings. For more information about the specific cookies we use and how to manage your cookie preferences, please refer to our Cookie Policy.