We process your personal data in compliance with the General Data Protection Regulation (EU) 2016/679 ("GDPR") and other applicable data protection laws.
This policy was last updated on 2023-03-24.
Piktiv AB is the data controller for the use of your personal data and is responsible for ensuring that the use takes place in accordance with applicable legislation.
2. Personal Data We Collect
Personal data is in most cases collected directly from you or generated as part of the use of our services, products, and channels. Sometimes additional information is required to keep information up to date or to verify the information that we collect.
The categories of personal data that we may collect, and use are listed below. Please note that the list of examples is not exhaustive. The type of personal data that we collect from you will depend on the service or product we are providing to you as a customer.
a. Identification information:name, email address, postal address, phone number, and other similar contact data.
b. Technical Data: IP address, browser type and version, operating system, and other information collected automatically when you visit our website.
c. Usage Data: information about your interactions with our website, such as pages visited, time spent on the website, and other usage patterns.
d. Marketing and Communications Data: your preferences in receiving marketing communications from us and our third parties, and your communication preferences.
e. Feedback Data: When you submit feedback through a form on our website, we may collect any personal data you provide, such as your name, email address, and the content of your feedback.
f. Contact Form Data: When you submit a contact form on our website, we may collect your name, phone number, company name, email address, and any optional message you provide.
3. Purpose of Processing
We process your personal data for the following purposes:
a. To provide you with the information, products, and services you request from us.
b. To manage and maintain our website and ensure its security.
c. To analyse and improve the performance and user experience of our website.
d. To send you marketing communications, if you have opted-in to receive them.
e. To comply with our legal and regulatory obligations.
f. To address and respond to feedback submitted by users through our website.
g. To respond to inquiries submitted through our website's contact form and to maintain a record of communication for future reference.
4. Legal Basis for Processing
We use and process your personal data based on the legal grounds and purposes described below.
a. Consent: There are situations when we will ask for your consent to process your personal data.
b. Necessary to perform an agreement with you: One reason
we process personal data is to collect and verify the data prior to entering a contract with you. We also process personal data to document and complete tasks in order to fulfil our contractual obligations towards you, e.g. to provide and administer our products and services to you.
c. Legal Requirements: In addition to the performance of contract, processing of personal data also takes place for us to fulfil our obligations under law, other regulations, or authority decisions.
d. Legitimate Interests: We use your personal data where necessary to further our legitimate interests, as long as those legitimate interests are not overridden by your interests or fundamental rights and freedoms.
5. Retention of Personal Data
We will keep your data for as long as they are needed for the purposes for which your data was collected, processed or required by laws and regulations. This means that we save your information for as long as it is necessary of the performance of a contract and as long as it is required by applicable minimum requirements for storage periods in laws and other regulations.
6. Data Subject Rights
Under the GDPR, you have the following rights regarding your personal data:
a. Right of access: You have a right to access the your personal data we are keeping about you.
b. Right to rectification: If the data we are keeping about you is incorrect or incomplete, you are entitled to have the data corrected with the restrictions that follow from legislation.
c. Right to request erasure: You have the right to request that we delete your personal data under certain circumstances, such as when the data is no longer necessary for the purpose it was collected.
d. Right to limitation of processing: If you contest the correctness of the data which we have registered about you or lawfulness of processing, or if you have objected to the processing of the data in accordance with your right to object, you may request us to restrict the processing of these data.
e. Right to data portability: You have a right to receive personal data that you have provided us in a machine-readable format. This right applies to personal data processed only by automated means and on the lawful basis, consent or of fulfilling a contract.
f. Right to object to processing based on our legitimate interest: You can always object to the processing of your personal data for direct marketing and profiling in connection to such marketing.
g. Right to withdraw consent: When the lawful basis for a specific processing activity is your consent, you have a right to withdraw your consent at any given time.
7. Third-Party Disclose
Your personal data can be shared with others to the extent we are under statutory obligation to do so and to fulfil services and agreements we have with you. Your personal data may therefore be shared with:
a. Supplies: we have entered into agreements with selected suppliers, which include processing of perosnal data on behalf of us.
b. Professional advisors: such as lawyers, accountants, and auditors, who are subject to confidentiality obligations.
c. Authorities: we disclose personal data to authorities to the extent we are under statutory obligation to do so.
d. Third parties: in connection with a corporate transaction, such as a merger, acquisition, or asset sale.
e. Teamtailor: when you apply for a job or participate in our recruitment process (please refer to Section 11 for more information)
8. Third country transfers
In some cases, we may also transfer personal data to organisations in so-called third countries (countries outside of the European Economic Area). Such transfers can be made if any of the following conditions apply:
In such cases, we will take appropriate measures to ensure that your personal data is adequately protected in accordance with the GDPR, such as implementing Standard Contractual Clauses or relying on adequacy decisions issued by the European Commission.
9. Security of Personal Data
We use appropriate technical, organizational andadministrative security measures to protect any information we hold from loss, misuse, and unauthorised access, disclosure, alteration, and destruction. These measures may include encryption, secure socket layer (SSL) technology, firewalls, access controls, and regular security assessments. However, please be aware that no security measure is completely fool proof, and we cannot guarantee the absolute security of your personal data.
11. Contact Information
12. Recruitment Process and Teamtailor
When you apply for a job or participate in our recruitment process, your personal data is processed by Teamtailor on our behalf. Teamtailor is a data processor, and we have entered into a data processing agreement with Teamtailor to ensure that your personal data is processed in accordance with the GDPR and other applicable data protection laws. Teamtailor is responsible for the technical and organizational security measures to protect your personal data during the recruitment process.
By submitting your application or participating in our recruitment process, you consent to the processing of your personal data by Teamtailor and acknowledge that your personal data may be transferred outside the EEA, subject to appropriate safeguards in accordance with the GDPR.
13. Cookies and Similar Technologies
a. Necessary: These cookies are crucial to the operation of our website. These cookies are for instance needed for security and for supporting functionality such as remembering the visitor's preferences to ensure that our website performs as intended.
b. Analytical: These cookies are used to collect aggregated visit behaviour on our website. These cookies enable us to optimise our website based on how visitors use our services, for instance which pages visitors go to most often or which products most visitors engage with.
c. Targeting Cookies: These cookies are used to deliver relevant and personalized advertisements based on your browsing behaviour and preferences.
You can set and amend your web browser controls to accept or reject cookies. If you choose to reject cookies, you may still use our websites and some services.